IKON CRM+ for Field Force Management

Improve the Efficiency of your Field Operations

Comprehensive cloud-based solution for manufacturers to improve the effectiveness of Field Operations with the Franchise Network.

Supporting the full life cycle of contact meetings and reporting processes

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Prepare
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Dealer Scorecard/KPI Dashboards
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Field Activities Calendar
Electronic Communication
Contact
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Create Contact Meeting Reports
Attach Support Documents
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Follow-up on Pending Items
Collaborate
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Action Plans
Field Assignments
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Dealer Assessments
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Track
Analysis Reports
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Advanced Search Tools
Data Feeds Integration

IKON CRM+ Main Benefits

Manage all aspects of Field Operations activities including reviewing dealer performance, scheduling dealer visits, creating meeting reports, assigning action items and more.

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Collaborate more effectively with the Franchise Network

Cloud software as a one-stop location accessible from anywhere, enabling electronic communication between Field Operations and the dealers.s

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Turn conversations into actions

Convert meeting discussion topics into assigned actionable plans that can be tracked to completion.

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Full visibility of Field Operations activities

Intuitive tools that provide snapshots and comprehensive analysis of everything happening in the field.

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Leverage data to improve dealer performance

KPI-focused metrics to measure sales and aftersales performance with drill-down capabilities.

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What our clients say

After using the system for over 12 months, I can honestly say that my initial expectations and project objectives have been consistently exceeded due to the hard work and dedication of Optimum. This company provides a winning combination of value and expertise.

Sr. Mgr, Dealer Development & Training, Kawasaki

Preparation for a contact meeting use to take 1.5 hours and now it is down to 30 minutes by using the system.

Senior Manager, National Network Development, Kia

Need more info?

Let us know how we can help you learn more.