Integrated cloud-based solutions
Comprehensive warranty management software to help manage the complete warranty claims process for companies selling high-value products through a retailer network.
Capture and store vital product information, including Make, Model, Year, Custom Fields, Attachments, etc. Our software centralizes these details, providing you with a clear overview of your products.
User-friendly registration process gathers customer information effortlessly. Define standard warranty packages and even customize additional warranty terms based on your business needs.
Gain full visibility into the history and real-time status of all claims, campaigns, and repair orders for each unit. Stay informed and make informed decisions with ease.
Make data-driven decisions with the built-in advanced analytical tool. Dive into claim cost trends and identify root causes, empowering you to optimize your warranty management strategy.
Analytical tool providing data and insights to help analyze claim cost trends and root causes
Change isn’t always easy but the switch from our old antiquated system to Optimum has been smooth and painless with very little downtime or loss of productivity during the changeover!
The system is very user-friendly and self-explanatory. The ability to review the history of each claim is also very helpful.
Claim processing time has been significantly reduced by using the system. It used to take 1 hour to 2 hours to review a claim and now it is down to 15-20 minutes.
Let us know how we can help you learn more.
