We are an established and rapidly growing software solutions company providing flexible and innovative business solutions to companies in the automotive, powersports and equipment industries across the globe.
Our suite of integrated Network Development solutions help our OEM customers manage a wide range of processes for network development – starting from identifying optimal dealer locations, appointing & on-boarding new dealers, reviewing financial and operational performance, monitoring compliance, and working closely with the network on a day-to-day basis. These solutions help our customers improve the strength and quality of their sales / after-sales network.
Our After-Sales suite of solutions helps companies manage various intricate after-sales processes including warranty management and analytics, online parts order management, service management, and field operations. Our After-Sales solutions help OEMs improve the efficiency and reliability of their departments and improve their dealer / customer satisfaction with integrated and transparent processes.
We work closely with our customers to drive wide adoption that helps generate the best value from our solutions.
All our solutions include a comprehensive range of features & functionality and embody our core principles of flexibility, ease of use, and fast performance.
We support all of our customers through an experienced and directly assigned account team with a named account manager.
Industry focused in Automotive, Equipment, Transportation, and Powersports
Technical and business domain experience in Network Development and after-sales operations
Strong internal collaboration and effective use of global delivery model equals fast turnaround time
No additional charges for system enhancements / changes
Unlimited user access and no per user license fee
100% of our customers can provide positive references for Optimum and our services
Optimum Info is headquartered in Irvine, California and our software engineering & support centers are in Ahmedabad and Noida India.
We also have representatives across the US, Canada, Europe, New Zealand, and Singapore to help support our customers on a global scale.
We aim to grow our geographical footprint with our customers, so we understand the nuances of each region and support our customers effectively.
Our growth is based on the following core values we have ingrained in our company:
We continue working to find new ways to put our customers first and make sure that their experience with us is always positive.
We strive to build trusting relationships by always being honest and providing value to the industries we serve.
We view every challenge as an opportunity to learn and grow.
We aim to always grow our products, services, and people.
An open and friendly environment is the foundation of our organization.