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Trusted Globally by

"The team at Optimum worked diligently to meet our specifications and timeline. They coordinated expertly with our business units to ensure all cyber security, technical requirements, and program deliverables were met. It was a pleasure working with the team on this ambitious project."

Senior Group Manager at Hyundai Motor America

"One of the best things I loved about the system; it provided paperless and secure files and a consistent approach to submitting a dealer package, At my level, I could review and sign-off on the dealer package regardless of where in the world I was traveling."

Director of Retail Development at Porsche North America

“I highly recommend the Optimum Info Business Management solution. Optimum has been extremely responsive to our needs and has produced many valuable and useful reports for the Regional teams as well as of our dealers.”

Manager of Business Development at Mazda North America

“I am surprised that despite all the customers Optimum has, we feel that Optimum has always treated us as their #1 priority. Every time we send an email or call, we get a response right away. The turnaround time is great.”

Sales Manager at Volkswagen Canada

“What was most appealing in the beginning was that Optimum Info already had a solution that was tried, tested and proven with large OEMs. We didn’t have to recreate the wheel. They already had a system we wanted that was proven in the marketplace.”

Manager of North America Network Administration and Controls at CNH Industrial

Hear Their Stories

Discover the success stories of our satisfied North American clients. We've empowered businesses across U.S. and Canada to overcome their unique challenges in network development and after-sales operations. From accelerating dealer package processes for Kubota in the U.S. to standardizing dealer visits for Volkswagen Canada, our solutions have made significant impact. See how we can help your business thrive.

Success Stories from North America

Kubota Tractor Enhances Accountability and Efficiency with APEX

Discover how Kubota Tractor transformed dealer package management by adopting APEX, reducing processing time by 4 days, increasing cash flow by $1.2 million annually, and boosting accountability.

APEX

INEOS Adopts New Business Management System for Entry into North American Automotive Industry

Get an insider look at how INEOS North America successfully launched their automotive business with Optimum’s customizable AMOS system, enabling real-time financial insights, seamless integration, and a smooth, tailored implementation.

AMOS

Volkswagen of America Achieves 90%+ Field Team Utilization with IKON System

See how Volkswagen of America achieved over 90% field team utilization by implementing the IKON system, streamlining field operations and enhancing dealer engagement.

IKON

How Audi of America Achieved Field Operations Excellence With a Flexible Solution

Audi of America replaced its costly, maintenance-heavy contact system with Optimum’s IKON, achieving fast rollout, high adoption across teams, and lower costs thanks to its built-in flexibility, ease of use, and strong vendor support.

IKON

Kia Enhances Warranty Assurance and Streamlines Compliance

Kia Motors America implemented Optimum Info’s Warranty Analytics system to modernize their warranty claims process, enabling over 750 dealerships to self-audit, track KPIs, and improve compliance through a centralized, user-friendly platform.

Warranty Analytics

Volkswagen Canada Streamlines Field Operations with New Dealer CRM System

Volkswagen Canada adopted IKON to replace manual processes, integrating real-time KPI dashboards and customizable reports, thereby enhancing field operations and dealer collaboration.

IKON

High-Performance Automaker Transforms its Business Management function with Optimum AMOS System

Discover how a North American importer of German high-performance vehicles revolutionized its business management by adopting AMOS, enabling customized reporting, automating annual business plans, and enhancing dealer performance analysis.

AMOS

Volvo Cars Leverages Optimum AMOS Business Management Solution to Analyze Network Performance Risks

Amidst the pandemic, Volvo Cars utilized AMOS to rapidly assess retailer financial health, offering customizable reporting and benchmarking tools that increased user engagement and informed strategic decisions.

AMOS

Business Management Solution Helps Genesis Dealers Make Critical Business Decisions

Genesis Motor America deployed the AMOS platform to provide dealers with accurate financial insights and validation tools, facilitating informed investment decisions and enhancing data accuracy across the network.

AMOS

Audi of America Increases Productivity and System Usage with New Business Management Solution

Audi of America transitioned to the AMOS system, enhancing data validation and reporting capabilities, which significantly reduced report generation time and increased system adoption among users.

AMOS

Leading Trailer Manufacturer Increases Parts Sales with New Solution

A leading trailer manufacturer partnered with Optimum Info to implement a tailored parts sales solution, resulting in improved inventory management, streamlined ordering processes, and increased parts sales across their dealer network.

Parts

CNH Industrial North America Successfully Digitize their Dealer Application Process with APEX

CNH Industrial North America automated their dealer application process using APEX, reducing processing time, increasing transparency, and improving the overall efficiency of dealer onboarding.

APEX

Hyundai Motor America Experiences High User-Adoption Rate with Feature-Rich Business Management Solution

Learn how Hyundai Motor America boosted dealer engagement and reporting efficiency by transitioning to AMOS, reducing report generation time from hours to minutes and providing real-time data access for field teams and dealers.

AMOS

Volkswagen of America Implements a Modern CRM Solution

Discover how Volkswagen implemented IKON to centralize customer interactions, enhance data accessibility, and improve communication between dealers and the corporate team.

IKON

East Trailers Increases Parts Sales and Productivity

East Manufacturing leveraged Optimum Info’s parts management system to optimize inventory control, streamline order processing, and boost parts sales through their dealer network.

Parts

Vac-Con Inc. Streamlines Warranty Process and Reduces Claims Processing Time

Vac-Con streamlined their warranty processes by adopting Optimum Info’s warranty management solution, leading to faster claim resolutions, better tracking, and improved customer satisfaction.

Warranty

Champion Bus Reduces Warranty Claim Management Time

Champion Bus reduced warranty claim management time by implementing Optimum Info’s system, which automated claim processing, enhanced tracking, and improved communication with dealers.

Warranty

East Trailers Reduces Costs and Improves Claim Processing Time

East Manufacturing improved their warranty claim processing time by adopting Optimum Info’s warranty management solution, resulting in quicker claim resolutions and increased operational efficiency.

Warranty

Porsche Cars North America Automates Their Dealer Package Process

Porsche Cars North America automated its dealer package process by implementing APEX, transitioning from a cumbersome paper-based system to a streamlined digital workflow that reduced processing time, eliminated shipping costs, and enhanced visibility and collaboration across its 192-dealer network.

APEX

Kawasaki Motors Reduces Dealer Package Processing Time by Over 60%

Kawasaki Motors Corp., U.S.A. reduced dealer package processing time by over 60% by adopting APEX, which digitized and centralized the management of dealer documentation, improved submission quality, and streamlined the entire contract lifecycle.

APEX

Kawasaki Motors Boosts Productivity with Tailored Dealer CRM System

Kawasaki Motors Corp., U.S.A. enhanced sales and aftersales operations productivity by implementing IKON, enabling field teams to efficiently manage dealer interactions, access performance KPIs, and streamline meeting documentation and follow-ups.

IKON

Hyundai Motor America Launches New Business Management Solution in Four Months

Explore how Hyundai Motor America collaborated with Optimum Info to implement AMOS across 900+ dealers in just four months, streamlining financial data processes and enhancing network performance analytics.

AMOS

Kia Motors America Boosts Field Operations Productivity

Kia Motors America significantly improved field operations productivity by reducing dealer contact meeting preparation time by more than 60% through the deployment of IKON, which provided integrated tools for scheduling, performance analysis, and action tracking.

IKON
Performance Dashboard Metrics Analysis

Flexible Cloud-Based Solutions to Transform Franchise Network Performance in North America

Tailored software solutions for Manufacturers to improve franchise network development, dealer profitability, field operations, and after-sales processes.

Franchise Network Development Solutions

Optimize the performance of your North American franchise network of dealers, distributors and retailers with integrated software solutions tailored to the Automotive, Powersports, Transportation and Equipment industries:

Business Management

Optimize Dealer Network Performance and Profitability

Network Planning & Performance Management

Optimize Dealership Distribution Performance and Viability

Dealer Contact & Field Operations Management

Improve the Efficiency of Dealer Contacts and Field Operations

Dealer Package Management

Streamline the Dealer Documentation Workflow Process

Dealer Profile Management

Manage and Maintain all Dealer Profile Information

Facility Project Management

Streamline the Management of the Dealer Network’s Facility Projects

Dealer Audit Management

Improve the Effectiveness of Dealer Compliance and Facilities Audits
View All

After Sales Operations Solutions

Comprehensive software solutions designed to reduce costs and increase process efficiency with warranty claims, parts ordering and service operations for North American businesses:

Warranty Management

Automate the Full Life-Cycle of Warranty Claims Processing

Parts Ordering Management

Increase the Revenue and Profitability of After-Sale Parts

Warranty Analytics

Identify opportunities to improve warranty claim processing

Service Management

Increase the efficiency and profitability of your Aftersales services

Resources

Success Stories

Case studies of our customers’ success using Optimum Info solutions, supported by a team of committed experts.

Success Stories

PERSPECTIVES

Our perspectives and insights on important areas pertaining to Dealer Network Development, Field Operations, and After-Sales.

Our Perspectives

Blogs

Industry-specific webinars with tips and best practices from guest speakers and industry experts.

Blogs

NEWS

Latest company news and announcements.

News

Optimum Info
North America

Optimum Info is headquartered in Irvine, CA with 6 offices in North America to support our clients.

We aim to grow our geographical footprint with our customers, so we understand the nuances of each region and support our customers effectively.

Supported Languages

Supported Languages

English, French, Spanish
Portuguese, Spanish, English
Spanish, Portuguese, Italian, French, Ukrainian, German, French
Mandarin Chinese (Simplified), Thai, Japanese, Malay, Korean, English
Supported Languages

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