Warranty Management Solution Dashboard

Automate the full life-cycle of your warranty claims processing

Comprehensive warranty management & claims processing system to help manage the complete warranty claims process for companies selling high-value products through a retailer network

Trusted by leading transportation companies

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Features

Product Detail Documents Icon
Product Details

Ability to capture and store product details such as Make, Model, Year, Custom Fields, Attachments, etc.

Warranty Registration Icon
Warranty Registration

Simple registration process that includes customer details, standard warranty package and capability to add other warranty terms

Claims Hisotry Icon
Claims History

Full visibility into history and status of all claims, campaigns and repair orders of each unit

Warranty product analytics workflow icon
Warranty Analytics

Analytical tool providing data and insights to help analyze claim cost trends and root causes

Benefits

Analytical tool providing data and insights to help analyze claim cost trends and root causes

  • Claims Entry and Tracking Icon
    Substantially improves customer experience during claim entry & tracking
  • Dealers Managing Warranty Documents
    Significantly reduces the time spent in adjudicating and processing claims
  • Document with information flowing icon
    Elimination of information barriers and streamlining of information flow
  • Lower Cost Icon
    Lower warranty costs
What our clients say

Change isn’t always easy but the switch from our old antiquated system to Optimum has been smooth and painless with very little downtime or loss of productivity during the changeover!

Director of Information Technology East

The system is very user-friendly and self-explanatory. The ability to review the history of each claim is also very helpful.

Supervisor of Product Services Champion Bus

Claim processing time has been significantly reduced by using the system. It used to take 1 hour to 2 hours to review a claim and now it is down to 15-20 minutes.

Warranty Manager Vac Con

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