Automate the full life-cycle of your warranty claims processing

Comprehensive warranty management & claims processing system to help manage the complete warranty claims process for companies selling high-value products through a retailer network

Trusted by leading transportation companies

Quick Preview

Features

Product Details

Ability to capture and store product details such as Make, Model, Year, Custom Fields, Attachments, etc.

Warranty Registration

Simple registration process that includes customer details, standard warranty package and capability to add other warranty terms

Claims History

Full visibility into history and status of all claims, campaigns and repair orders of each unit

Warranty Analytics

Analytical tool providing data and insights to help analyze claim cost trends and root causes

Benefits

Analytical tool providing data and insights to help analyze claim cost trends and root causes

  • Substantially improves customer experience during claim entry & tracking
  • Significantly reduces the time spent in adjudicating and processing claims
  • Elimination of information barriers and streamlining of information flow
  • Lower warranty costs
What our clients say

We have had the pleasure of working with Optimum Info’s Warranty solution for the last few years. Everyone has been great to work with. The sales team listens to what we need and want. They have been great at coming up with solutions and helping us implement them. When we have ideas they are eager to listen. On the rare occasion that there is a problem, we get prompt attention and the issues are resolved quickly. I would recommend Optimum Info to anyone looking for an online warranty solution.

Manager,
Dealer Development,
RV company
Success Stories

How we partner with our customers

Need more info?

Let us know how we can help you learn more.