Overview

Large Asian Automotive Company Business Management Solution Implementation Success Story

Large Asian Automotive Company successfully launches Optimum Info’s Business Management solution in an amazing timeframe of just four months

Embarking on a new partnership

When this company selected AMOS, Optimum Info’s cloud-based Business Management system, they were cautiously optimistic about launching the system within 6 months. The system was designed to provide this company with the analytical insights to help enhance the performance and profitability of their dealer network. With AMOS, users have the flexibility to easily create customizable dashboards with drill-down capabilities, define KPIs and generate their own reports to better identify areas of concern and optimize performance across the network. The system also helps to improve the quality and consistency of the data submitted by dealers.

Overall, it was a complex integration project to bring in accurate dealer financial data, create a validation process and a reporting & analytical process – something that usually takes considerable effort and budget to implement.

Taking on such a complex integration project to bring in accurate dealer financial data and setting up new validation, reporting and analytical processes would usually take considerable effort, time and budget. Together, they were able to implement this industry-leading solution efficiently within only four months.

Implementing the BM System

From initial Design to Launch, the implementation of this solution required a collaborative effort from teams located in multiple time-zones, including; developers, analysts, testers and account managers along with executives. Optimum deployed its own proven methodology and internal collaboration platform to collaborate effectively and manage all aspects of the implementation. The system includes a wide range of tools and configuration elements that speed up implementation without compromising quality.

Optimum team applied tools to easily map dealer input fields to their account structure through an easy-to-configure linking scheme. Once the historical data was uploaded, the team was able to implement the dealer financial statements using a template-based process.

All reports were reviewed and standardized. Once the team got alignment with the key business stakeholders, the reports were implemented through a highly configurable report builder tool.

As the basic building blocks were deployed, the system was configured with required Performance Metrics / KPIs and tools to help users analyze network performance.

The BM system was integrated with their portal for secure submission of Financial Statements and the access to the BM application leverages their own security model of Single-Sign On, thereby eliminating the need for user maintenance.

With a launch set for March 2019 for a network of 900+ dealers nationwide, the Optimum Account Management team worked with a persistent approach to accommodate the following:

  • Collection and validation of substantial partner’s business data gathered from different sources
  • Alignment of reports to a brand-new structure
  • Availability of personnel for verification and acceptance of the system
  • Customized KPI and Report definitions
  • Account mappings and system configurations

A successful launch

A highly configurable system along with a close and collaborative relationship between partner and Optimum during the implementation process were key to a rapid and successful launch; The system was rolled out to all 900+ dealers and all 5 regions simultaneously in just four months – exceeding everyone’s expectations. Along the way, both teams accomplished the following:

  • Tight Project Management: All project plan milestones were met on time
  • Stable System: No crash recorded during testing
  • Proactive Verification: Ample time for smoke-testing application in-production
  • User Engagement: Training was provided on live-production data to Business users
  • Responsiveness: Requests for last-minute changes were processed on time

We look forward to continuing to work with our partner and helping them to maximize the benefits of this solution.

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